FAQ
Things you may want to know.
If your question isn't here, message us on WhatsApp — we don't keep customers guessing.
How do I place an order?
Browse the collections, add what you like to your bag, fill in the checkout form, and submit. We'll WhatsApp you within 2 hours to confirm and arrange payment.
How do I pay?
We don't take payment on the website. After you submit your order, we call to confirm and send our bank details over WhatsApp. The default is bank transfer before shipping; pay-on-delivery is occasionally available — decided per order on that call.
When do you deliver?
We ship on Monday, Wednesday, Friday. After we confirm your order and receive payment, your piece goes out on the next ship day.
How much does delivery cost?
Free within Osogbo. ₦4,000 flat in the South-West via GIG Logistics. ₦6,000 flat for the rest of Nigeria. Orders over ₦100,000 ship free anywhere — plus a mystery ÀYỌ̀NÍ gift.
Can I pick up instead of delivery?
Yes. Choose Pickup at checkout. We'll WhatsApp you when your order is ready to collect at Ota Efun, Osogbo.
Are pieces ready to wear?
Every piece on the site is finished and ready to ship — except items that are sold out, which we mark clearly. No tailor wait, no last-minute scramble.
How do sizes work?
Most pieces use a size matrix (XS-XXL). Our boubou gowns are one-size-fits-all by design. If you're between sizes, we recommend sizing up — ÀYỌ̀NÍ silhouettes are cut with ease. See the size guide for measurements.
What if it doesn't fit?
Message us within 7 days of delivery. We'll arrange an exchange for another size or piece of equal value, subject to availability. See returns & exchanges for the full policy.
Do you sell wholesale?
Yes — we work with a small group of retailers and resellers. Email us with the name of your shop, your typical volumes, and where you sell, and we'll come back with pricing.
How can I reach you fastest?
WhatsApp. Tap the WhatsApp icon in the footer or the floating button — typical reply is within a couple of hours.
Where are you based?
Osogbo, Osun State. We deliver across Nigeria via GIG Logistics and offer free local delivery within Osogbo.
Still need help?
Reach out